Privacy Policy

Effective Date: September 30, 2025

Bayfront Holiday Lighting ("we," "us," or "our") provides professional holiday lighting design, installation, maintenance, takedown, and storage services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you:

Submit a form on our website (BayfrontHolidayLighting.com) or affiliated sites,
Respond to our Facebook/Instagram Lead Ads (Instant Forms),
Communicate with us by phone, text, email, or social media,
Interact with our website or ads that use cookies, pixels, or similar technologies (e.g., Meta Pixel, Google Analytics).

By providing your information, you agree to the practices described here. If you do not agree, please do not use our services or submit personal information.

1. Information We Collect

Information you provide directly

Contact details (name, email, phone number)
Service address and property details (e.g., roofline, dormers, access considerations)
Preferences (bulb color, patterns, installation timing)
Any additional details you include in messages or forms

Information collected automatically (when you visit our site or interact with our ads)

Device and usage data (IP address, browser type, pages visited, time on site)
Cookies and tracking technologies (including Meta Pixel and Google Analytics)

Information from third parties

Leads submitted through Meta (Facebook/Instagram) Lead Ads Instant Forms
Scheduling/CRM, payments, or analytics tools that support our services (see Section 5)

2. How We Use Your Information

We use personal information to:

Provide quotes and respond to inquiries
Schedule site visits, installations, maintenance, takedown, and storage
Send project updates, invoices, and service reminders
Improve our website, services, and customer experience
Run advertising (including retargeting) and measure ad performance
Comply with legal obligations and enforce our agreements

Legal bases (if applicable): contract performance, consent (e.g., marketing messages), legitimate interests (service improvement, security), and compliance with law.

3. Marketing & Communications

We may send service updates, seasonal reminders, promotions, and helpful information.
You can opt out anytime by following unsubscribe links in emails or texting STOP for SMS, or by contacting us (see Section 11).

4. Cookies, Pixels & Analytics

We use cookies and similar technologies to operate and improve the site, personalize content, and measure ads. This may include:

Meta Pixel (for ad measurement and retargeting)
Google Analytics (to understand site usage)

You can control cookies in your browser settings. Depending on your location, you may see a cookie consent banner with options to enable/disable non‑essential cookies.

5. Sharing Your Information

We do not sell personal information. We may share limited data with:

Service providers who help us operate (e.g., website hosting, CRM, email/SMS delivery, payments, analytics, ad platforms). These parties are obligated to protect your information and use it only for our purposes.
Legal and safety purposes (to comply with laws, respond to lawful requests, or protect rights, property, and safety).

Examples of processors/vendors we may use include: Wix (site & forms), Google Analytics, Meta (Lead Ads/Pixel), email/SMS providers, payment processors, scheduling/CRM tools.

6. Data Retention

We keep personal information only as long as necessary for the purposes described above, to provide services to you, to comply with legal obligations, and to resolve disputes. Retention periods vary based on service history and legal requirements.

7. Your Privacy Choices & Rights

Depending on your location, you may have rights to:

Access, correct, update, or delete your information
Opt out of marketing communications
Restrict or object to certain processing
Request a copy of your information (data portability)

To exercise rights or make a request, please contact us (Section 11). We may need to verify your identity.

8. Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from them.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

10. International Visitors

If you access our site from outside the United States, your information may be processed in the U.S., where privacy laws may differ from those in your jurisdiction.

11. Contact Us

Bayfront Holiday Lighting
Email: masonator923@yahoo.com
Phone/Text: (410) 562‑0626
Mailing Address: [5033 chalk point road, [West River], MD [20778]

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. We encourage you to review it periodically.

13. Additional Notices (California & Other Regions)

If you are a resident of a jurisdiction with specific privacy laws (e.g., California (CCPA/CPRA) or the EU/UK (GDPR)), you may have additional rights such as the right to know, delete, correct, or opt out of certain sharing. To submit a request, contact us using the details above. We will not discriminate against you for exercising your privacy rights.

Meta (Facebook/Instagram) Lead Ads Disclosure

When you submit a Meta Lead Ads form, we receive the information you provide (e.g., name, email, phone, address) to respond to your request and provide services. We may store this information in our CRM and contact you about quotes, scheduling, and related services. We may also use it for marketing with your consent. You can opt out at any time.

Cookies & Tracking Technologies Disclosure

We use cookies and similar technologies on our site, including Meta Pixel and Google Analytics, to measure performance and deliver relevant ads. You can manage cookie preferences through your browser and, where available, our cookie banner.